Refund policy

All Sales Are Final

All purchases made at Eleviq9 are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Damaged or Defective Items If your item arrives damaged or defective, please contact us within 7 days of delivery at Eleviq9@gmail.com with your order number and photos of the damage. We will work with you to resolve the issue, which may include a replacement or store credit at our discretion.

Order Cancellations Orders cannot be cancelled or modified after they have been placed, as we begin processing immediately to ensure fast delivery.

Lost or Stolen Packages Eleviq9 is not responsible for packages lost or stolen after confirmed delivery. Please contact your local carrier with your tracking number for assistance.

Questions? Contact us at Eleviq9@gmail.com — we're happy to help.

 

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